Ivy Gifford
The face behind Rise Support Co.
I created Rise Support Co. to support the people working behind some of the most emotionally demanding and people-centered businesses.
With a background in psychology, mental health, and administrative support, I understand how much care, energy, and attention goes into supporting clients while also managing the day-to-day responsibilities of running a business. My goal is to help create more space for you to focus on the work you do best by providing thoughtful, organized, and reliable support behind the scenes.
I work primarily with therapists, coaches, and wellness professionals looking for support that feels both professional and personal. Whether that looks like inbox and calendar management, client onboarding, branding support, social media assistance, or systems organization, I aim to create support that feels collaborative, calming, and aligned with the way you want your business to operate.
My approach is grounded in clear communication, attention to detail, and creating systems that feel sustainable — not overwhelming. I believe support should not only help your business run more smoothly, but also help you feel more supported within it.
Virtual Assistant for Care-Focused Businesses
About Ivy
Relationships at the Centre
I believe the way clients are communicated with and cared for behind the scenes matters just as much as the work happening within sessions. Every interaction should feel thoughtful, professional, confidential, and aligned with your values.
Understanding the Work
With a background in mental health and psychology, I understand the importance of professionalism, confidentiality, boundaries, and thoughtful communication within client-facing work.
Client Care Comes First
From intake forms to scheduling and communication, I approach every client interaction with professionalism, empathy, discretion, and attention to detail to help create a seamless and trustworthy client experience.
What Makes Rise Different
We offer more than just admin
Education
Grounded in mental health, psychology, and compassionate, client-centered support.
Bachelor of Arts in Psychology
Completed a Bachelor of Arts in Psychology with a strong focus on mental health, human behaviour, communication, and people-centered care. My education helped shape the thoughtful and relational approach I bring to supporting clients and businesses alike.
Mental Health & Addictions Certificate
Completed a Mental Health & Addictions Certificate focused on communication, emotional wellbeing, client-centered support, and the foundations of ethical and compassionate care within helping professions.
Applied Suicide Intervention Skills Training (ASIST)
Completed ASIST training focused on suicide intervention, active listening, risk recognition, and compassionate crisis support. This training strengthened my understanding of empathy, communication, and the importance of creating safe and supportive interactions.